Fg6 Privacy Policy – How We Keep Your Information Safe

1 Introduction & Scope

Fg6 (fg6.fun) is an internationally operated online gaming and betting platform. We believe that user privacy is a fundamental right, and that belief is the foundation of our entire privacy policy.

This privacy policy ("Policy") applies to the fg6.fun website, mobile application, and all of our services. It explains in detail how we collect your personal information, why we collect it, how we use it, and how we keep it protected.

Fg6 has developed this policy in compliance with Bangladesh and international data protection laws. We follow the core principles of GDPR, although our primary market is Bangladesh.

2 What information we collect

Fg6 only collects information that is necessary to operate our services. A breakdown of what we collect is provided below:

3 How We Collect Information

Fg6 collects your information through the following methods:

• Directly from you: Through registration, KYC verification, contacting support, or filling out forms.
• Automatically: Through cookies, log files, and tracking technologies when you use the site or app.
• From Third Parties: Through identity verification services, payment processors, and fraud prevention services.
• From Public Sources: Information required to meet legal obligations.

For every instance of data collection, fg6 ensures the purpose is legitimate and that the amount of data collected is kept to a minimum.

4 Purpose of Data Use

Fg6 uses your information solely for the following purposes:

• Account management: Completing the registration process, ensuring account security, and managing login access.
• Service delivery: Processing betting, gaming, and financial transactions.
• Identity Verification: Supporting KYC processes and age verification.
• Fraud Prevention: Detecting suspicious activity and preventing money laundering.
• Customer Support: Resolving your issues and answering your questions.
• Contact: Sending important updates, transaction confirmations, and security alerts.
• Legal compliance: Meeting regulatory requirements and complying with legal obligations.
• Service improvement: Analyzing user experience to improve the platform.

5 Data Sharing Policy

Fg6 never sells your personal information to third parties. However, certain information may be shared in the limited circumstances outlined below:

• Payment Processors: Information required to process financial transactions is shared accordingly.
• Identity Verification Agencies: Information is shared with licensed agencies to facilitate the KYC process.
• Legal authorities: Information may be disclosed in response to a court order or a legitimate request from a regulatory authority.
• Fraud Prevention Services: Data may be shared in accordance with industry standards to ensure security.
• Technology Partners: Shared with technology service providers under contract for the operation of the platform.

All third parties with whom data is shared have a legal agreement with fg6 and are required to comply with our privacy standards. Your data is never shared with any unauthorized third party.

6 Cookies & tracking technologies

Fg6's website and app use cookies and similar technologies. These serve a range of purposes:

You can manage or delete cookies from your browser settings. However, disabling essential cookies may cause certain key features of the site to stop working.

7 Data Retention Period

Fg6 does not retain any information longer than necessary. We follow the guidelines below to determine how long data is kept:

• Active account: All data is retained for as long as your account remains active.
• Closed Accounts: After account closure, data is retained for a minimum of 5 years as required by law.
• Financial records: Transaction history is retained for up to 7 years in accordance with tax and regulatory laws.
• KYC documents: Verification documents are retained for 5–7 years in accordance with legal requirements.
• Support conversations: Customer support records are retained for up to 2 years.

Once the retention period expires, data is securely and permanently deleted.

8 Your rights

You have the following rights over your personal information on the fg6 platform:

To exercise these rights, contact the fg6 support team. We aim to respond within 30 days.

9 Technical Measures for Data Protection

Fg6 uses industry-leading technology to keep your information secure:

• SSL/TLS encryption: All communications on the website and app are encrypted with 256-bit SSL.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication: Two-factor authentication to secure your account.
• Firewall Protection: Advanced server-level firewall and DDoS protection.
• Regular Audits: Regular security audits conducted by third-party security specialists.
• Staff training: All staff receive regular training on data protection.
• Access controls: Only authorized personnel may access data on a need-to-know basis.

10 Protection of minors

Fg6's services are strictly for users aged 18 and above. We do not allow the collection or processing of data from minors under any circumstances.

• Age verification is mandatory at the time of registration.
• Additional proof-of-age documentation may be requested in cases where age is in doubt.
• Any account found to have been created by someone under the age of 18 will be closed immediately.

If you become aware that a minor has created an account on fg6, please notify our support team immediately.

11 Privacy Policy Changes

Fg6 may update this privacy policy when necessary. For significant changes, we will:

• We will notify you directly by email.
• We will display a notice on the website.
• We will update the "Last Updated" date at the top of the policy.

Continuing to use the platform after changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree to the changes, you may request to close your account.

12 Contact us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

• Email: [email protected]
• Support hours: 7 days a week, 24 hours a day
• Response time: Typically 1–3 business days

We are always committed to protecting your privacy. Feel free to reach out to us at any time.